Activate Your PhotoGlobe Sorter License - Complete Guide

Step 1: Secure Online Purchase

The first step is to purchase your license via our partner payment platform SumUp, known for its security and reliability.

Payment Process

1. Go to the AlbumForge payment page from the official website.
2. Select the desired license type (PRO, Business, etc.).
3. Complete the secure SumUp payment form.
4. Validate your payment by credit card (3D Secure protocol).

Order Confirmation

Immediately after payment, you will receive an order confirmation email from SumUp. This email contains several essential pieces of information:

• Unique order number: essential for activation (e.g., SU-2025-12345).
• Amount paid and transaction details.
• Date and time of purchase.
• Email address used for the purchase.

Step 2: Open the License Management Window

Once your purchase is complete, it's time to open PhotoGlobe Sorter and access the license management interface to retrieve your machine's unique identifier.

Accessing License Management

1. Launch PhotoGlobe Sorter on your computer.
2. On the Dashboard (main home screen), locate the license badge at the top or side.
3. The badge displays the current status of your license: "FREE", "TRIAL", "DEMO", etc.
4. Click this badge to open the "License Management" window.

Understanding the UUID (Unique Machine Identifier)

In the license management window that opens, you will see a long alphanumeric code called UUID (Universally Unique Identifier). This identifier is crucial because it allows:

• Uniquely identifying your computer in the AlbumForge system.
• Generating a license file specifically for your machine.
• Ensuring your license cannot be copied or used on other computers.
• Activating the software offline without a permanent internet connection.

The UUID looks like this: a3f5d8c2-4b7e-11ed-bdc3-0242ac120002

Step 3: Send Your UUID to Support (Crucial Step)

This is the most important step in the activation process. You must send your UUID to AlbumForge support along with your purchase information to receive your personalized license file.

Automated Sending Procedure

1. In the "License Management" window, locate the "Send my UUID via email" button.
2. Click this button.
3. Your default email client (Outlook, Thunderbird, Mail, etc.) will open automatically.
4. A pre-filled email will appear with:
   • Recipient: support@albumforge.com
   • Subject: PhotoGlobe Sorter License Activation Request
   • Body: Your UUID already inserted in the message

Essential Information to Add

Before sending the email, you must add the following information to the body of the message:

• Full Name (as used during purchase)
• SumUp Order Number (e.g., SU-2025-12345) received in the confirmation email
• Email address you used to make the purchase on SumUp
• Optional: date of purchase if you have it handy

This information allows support to verify your purchase in the SumUp database and ensure you are the legitimate owner of the license.

Example of a Complete Email

Step 4: Receive Your .lic License File

After sending your email with the UUID and purchase information, our support team takes over to generate your personalized license file.

Processing by AlbumForge Support

Here's what happens behind the scenes:

1. AlbumForge support receives your email with the UUID and information.
2. Verification of your SumUp order number in the transaction database.
3. Confirmation that the payment was successfully completed and validated.
4. Generation of a unique license file (.lic) encrypted and linked to your UUID.
5. Sending the file via email to the address you provided.

Reception Time

Processing time is generally very fast:

• Business days (Mon-Fri 9am-6pm CET): 1 to 4 hours on average.
• Weekends and holidays: Processed the next business day.
• High volume periods: Up to 24 hours maximum.

Content of the Reply Email

The email you receive from support will contain:

• A confirmation message of your activation.
• The .lic license file as an attachment (small file size, a few KB).
• Instructions reminding you how to import the file.
• A link to this documentation page if needed.

Saving the .lic File

Upon receiving the email, save the .lic file to an easily accessible location:

• "Documents" or "Downloads" folder.
• Your computer's Desktop for immediate access.
• A dedicated "Licenses" folder if you have one.

Step 5: Import and Activate Your License

You now have your personalized .lic file. All that's left is to import it into PhotoGlobe Sorter to unlock all features.

Import Procedure

1. Return to PhotoGlobe Sorter (relaunch it if you closed it).
2. Open the "License Management" window again by clicking the license badge.
3. In the management window, locate the "Browse..." or "Import License" button.
4. Click this button: a file selection window opens.
5. Navigate to the location where you saved the .lic file.
6. Select the file and click "Open".
7. The file path now appears in the field within the management window.
8. Click the "Activate License" button.

Verification and Validation

After clicking "Activate License", PhotoGlobe Sorter performs several automatic checks:

• Integrity check of the .lic file (cryptographic signature).
• UUID match: Is the file intended for this machine?
• License validation: Type (PRO, Business), expiration date, etc.
• Permanent registration of the license in the software's files.

Visual Confirmation

If everything is correct, you will see:

• A confirmation message: "License activated successfully!"
• The license badge on the Dashboard changes status: from "FREE" or "TRIAL" to "PRO" (or "Business", etc.).
• A visual indicator (unlocked padlock icon, green color, etc.).
• All premium features become immediately accessible.